12. Surprise and Delight

In this episode Katrina shows us how surprise and delight can be used as an effective strategy to build rapport, strengthen rapport and gain loyalty. She’ll share lots of examples to get you thinking about how you can use this powerful strategy to market your business with no money.

 

For the show notes head to: https://www.katrinamccarter.com/podcast/marketingwithnomoney_ep12_surprise-and-delight/